You should have:

• English proficiency (B2–C1 level, spoken and written);
• Strong interpersonal and communication skills;
• A proactive, customer-oriented mindset.

Your Role:

• As a Customer Care Representative, you’ll act as the primary point of contact for English-speaking customers, providing clear, empathetic, and solution-focused support.

Key Responsibilities:

• Manage inbound calls (approx. 90%) and occasional outbound follow-ups;
• Deliver professional assistance and resolve customer inquiries;
• Escalate complex issues when necessary;
• Accurately log interactions using CRM tools.
• What We Offer:Paid training (7 weeks, in start groups of 15–17 people);

Supportive, multicultural work environment;
Opportunities for growth within a respected global company;
Rotating shifts between 10:00 and 22:00 (e.g. 10–18, 11–19, etc.);
Saturday shifts (11:00–19:00) on rotation, based on workload.