Job TitleCustomer Agent with German & English- WFHJob DescriptionApply with Concentrix!Looking to start or grow your career in the FinTech industry with a client focused on innovation, customer experience, and operational excellence? Join our team as a Customer Care Agent and become the main point of contact for customers while supporting account-related and back-office activities.This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive paid training. You will be able to work from the comfort of your home in a professional, dynamic, and people-centered environment.🔧 What You Will DoSupporting customers as their main point of contactAssist customers professionally and efficientlyOffer support via phone and email Deliver a positive and solution-oriented experienceHandle operational and administrative tasksPerform back-office activities related to customer accountsSupport account-related processes and updatesWork in a regulated environmentFollow internal procedures and legal requirements carefullyEnsure communication and documentation are accurate and compliantLanguage Skills✅ What we are looking forProficiency in German Advanced English Key strengthsStrong attention to detail Good analytical and decision-making skills Goal-oriented and self-motivatedProblem-solvingDesirable, But Not EssentialHaving experience in banking operations, back office, or administrative roles is beneficial.Education in business, finance, economics, or a related field is an asset.🎁 What We OfferA stable role and career growthAttractive salaryFull-time positionUndetermined contractStrong career development opportunities in the FinTech industry Benefits PackageFlexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership Professional development courses, language classes, specialized training, and access to online and in-person events Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program💡 Why join usNo Previous Experience NeededYou’ll receive fully paid training from day oneReal career opportunitiesBuild your future in FinTech 85% of our leaders started in entry-level rolesGreat workplaceJoin a company recognized as a Best Employer Work in an ESG-certified, modern, and people-centered environmentEligibility to workIn accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position. Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Show more Show less