Are you an advanced Italian speaker? Looking for a hassle-free hiring process? We’ve got you covered – from application to contract signing in just 48 hours!
Why Choose Us?
Great financial package:

• Competitive salary
• Lunch vouchers
• Annual fixed bonuses

Ideal for Students and People Starting Their Career:

• Multicultural work environment
• Great career advancement opportunities after 6 months. Or even sooner, for extraordinary results
• Program in the afternoon: from 3 PM till midnight

Other benefits:

• Full medical insurance + preferential discounted prices for family members
• Flexibility for unforeseen events
• Childbirth support

A Workplace Where You Belong:

• Online library access for book lovers
• Discounts for gym & recreational activities

Role:

• Providing exceptional customer service in a non-scripted world for customers by phone and chat
• Getting to the right resolution with every call so members can get back to streaming
• A fast-paced and team-based international work environment
• Interacting with all types of people from all over the world
• Learning new things every day and finding creative ways to solve problems
• Supporting your team performance by giving and receiving constructive feedback.

Requirements:

• Fluent ITALIAN - written and spoken as well as excellent comprehension skills
• Able to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)
• Experience streaming on various devices (TV, phones, gaming systems, etc)
• A basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)
• The ability to quickly adapt to change with a positive and enthusiastic attitude
• The drive to be successful and contribute to the success of others
• Preferably have experience with working in a customer service environment

This is a work from office position in Cluj.
About TP
TP is the global leader in outsourced omnichannel customer experience management. TP is one of the largest employers in Romania, with over 4000 happy employees.
📢 Don’t miss your chance! Apply now and start your career with us in just 48 hours!