Customer Care Representative – English
Companie Verificata
Adaugat: 3 săptămâni în urmă
Prohuman
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Companie
:
Prohuman
Functia Jobului
:
Administratie, personal administrativ
Locatie
:
Iasi
Tip job
:
Program Full Time
Nivel experienta
:
Junior
Descriere:
Who They’re Looking For:
- English speakers (B2–C1 level);
- People who communicate well and stay calm under pressure;
- No experience required, but 1+ year in customer service is a plus.
What the Job Involves:
- You’ll talk to customers from English-speaking countries, mostly via inbound calls.
- You’ll help them solve problems, answer questions, and log everything in the system.
Tasks Include:
- Handling incoming calls (90%) and occasional outbound follow-ups;
- Offering clear, friendly support and escalating issues when needed;
- Using CRM tools to document each interaction.
What You Get:
- Paid training (7 weeks, in small start groups);
- International work environment;
- Rotating shifts between 10:00 and 22:00;
- Saturday shifts (11:00–19:00) depending on workload.
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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