We are looking for an Italian-speaking Customer Care Representative to join an international technical support team.
The position is suitable for junior to mid-level candidates looking for stability, learning opportunities, and long-term career development.
Key Responsibilities:

• Handle customer requests received via phone and email;
• Manage support tickets and dispatch them to the relevant technical teams;
• Collaborate with engineers and international partners;
• Ensure SLA compliance and adherence to internal procedures;
• Participate in trainings and internal development activities.

Working Schedule:

• Monday – Friday | 10:00 AM – 6:30 PM.

Benefits:

• Annual performance bonus;
• Regina Maria medical subscription;
• 500 RON reimbursement for prescription glasses;
• Free gym access;
• Free fruits & coffee;
• 4 flexible leave hours/month;
• Professional development opportunities.

What the Company Offers:

• International and stable working environment;
• Training and mentorship;
• Access to modern technical laboratories;
• Opportunities for long-term career growth.