Your main objective is to:
Make our clients’ travel dreams come true, offering them support on their requests and keeping them satisfied and loyal for future services!
Responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times (via phone and email)
• Handle customer inquiries, complaints, and requests efficiently
• Identify customer needs and offer appropriate solutions
• Maintain accurate records of customer interactions
• Collaborate with internal teams to resolve complex issues
• Contribute to improving customer experience processes
• Know the organization's products inside and out in order to advise clients and resolve their inquiries

If you are passionate about helping customers and creating positive experiences, we would love to hear from you!
Benefits:

• Performance bonuses based on your results
• Meal vouchers
• Team events (Team-Building, Christmas partyetc.)
• 7 card
• Friendly office equipped with everything you need (amazing coffee, Fruit Day etc.)
• Career advancement opportunities in a dynamic organizational setting