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Customer Insights Analyst

Adaugat: 1 săptămână în urmă

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Companie :
Sameday Romania
Functia Jobului :
Marketing & comunicare
Industrie :
Transport si logistica
Locatie :
Tip job :
Program Full Time
Alte locatii :
Romania
Nivel experienta :
Junior
Vechime :
1 - 2 ani
Descriere:


You need to successfully:

  • Perform ad-hoc business analysis to understand consumer KPIs deviation and to support decisions;
  • Investigate the reasons for differences between the planned and actual results, highlighting impact on business;
  • Develop custom Qliksense objects to uncover insights and views not easily accesible with standard reports;
  • Develop Google Analytics reports and explorations to generate consumer insights based on how they use Sameday web services or the mobile app;
  • Help with managing the necessary technical developments for tracking consumer behaviour such as UTMs, cookies consent, advertising pixels, or other events required to signal various customer actions;
  • Assist in defining BI specifications for potential new Qliksense reports or changes to existing ones, as well as help describing issues when BI troubleshooting is required;
  • Participate in the yearly business planning and budgeting process by preparing relevant analyses to base key consumer assumptions and decisions;
  • Prepare data to base various quantitative consumer statements in press releases, when required;
  • Get involved in defining market research requirements, questionnaire programming for internally managed projects, extracting samples as well as processing the results;
  • Help with the administration of external market research projects, where a research agency is involved;
  • Assist in preparing presentations, such as management meetings, using existing or newly processed data by designing engaging visualisations;
  • Participate in data gathering for ocasional competitive analyses on consumer related services.

We’d love it if you had:

  • University Degree in Economy or other relevant subjects;
  • Experience of minimum 2 years in a similar role (data analysis, management consulting, business planning, commercial controlling, statistical analysis and/or modeling) or as a Business Analyst exposed to both BI and the business side of the organization;
  • Strong capability in quantitative analysis and working with high volumes of data;
  • Working knowledge of Qliksense, Qlikview or other self-service Business Intelligence platforms;
  • Experience working with and developing advanced reports in Google Analytics and perhaps Looker Studio;
  • Detail orientation, the ability of spotting flaws in processes and data inconsistencies, problem solving;
  • The ability to adapt productively to a new environment and understand the business processes;
  • The ability to work both independently and collaboratively.

What comes with the job?

  • A real motivating salary package;
  • Specialized trainings;
  • Medical services subscription;
  • Remote work option;
  • Stable & Secure work environment.


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