Customer & Sales Specialist – German SpeakingLocation: Bucharest, Romania – HybridContract Type: PermanentSalary: 5,969 RON Net per monthWorking Hours: Monday–Friday, 09:00–18:00Languages: German C1+ & English B2+Experience: Minimum 6 months in Sales or Customer ServiceRole OverviewWe are looking for a German-speaking Customer & Sales Specialist to join a growing team in Bucharest.This position combines customer service with sales, so we are looking for candidates who are confident communicating with customers, comfortable working in a voice-based environment, and have a strong commercial and sales-oriented mindset.Candidates must already be based in Bucharest and be comfortable working within a hybrid model.Key ResponsibilitiesHandle customer interactions primarily through voice-based communication.Provide professional customer service to German-speaking customers.Understand customer requirements and provide appropriate solutions.Identify opportunities to promote, upsell and sell relevant services.Manage customer queries efficiently while maintaining a positive customer experience.Work towards individual and team sales and performance targets.Maintain accurate records of customer interactions.Resolve customer concerns professionally and efficiently.Collaborate with internal teams when additional support is required.Mandatory RequirementsGerman: Minimum C1 level.English: Minimum B2 level.Currently living in Bucharest, Romania.Minimum 6 months' experience in:Sales; orCustomer Service within a voice process/environment.Strong sales-oriented mindset.Excellent verbal communication and interpersonal skills.Comfortable speaking with customers over the phone.Ability to work towards sales and performance targets.Available to work Monday–Friday, 09:00–18:00.SalaryTotal: 5,969 RON Net per month5,569 RON Net base salary400 RON Work From Office / Work From Home AllowanceAdditional Performance BonusAdditional Sales IncentivesBenefitsMeal vouchers: 25 RON per working day, loaded monthly onto a Pluxee card.21 days annual leave.Medical subscription with Medicover Clinique.Performance bonus.Sales incentive scheme.Hybrid working arrangement.Work SetupHybrid – 5 days per weekMonday: OfficeTuesday: OfficeWednesday: OfficeThursday: Work From HomeFriday: Work From HomeTrainingDuration: 1 weekTraining Hours: 10:00–17:00Ideal CandidateThe ideal candidate is a fluent German speaker who already lives in Bucharest and has previous experience dealing directly with customers. You should be comfortable combining customer support with a commercial approach, identifying sales opportunities while delivering a high standard of customer service.If interested, please apply with an up to date CV. Show more Show less