About Us

D’Agostino is a fast-growing European company in the logistics and transport sector. As part of our continued expansion, we are looking for a motivated and experienced individual to join our office in Florești, Cluj, as a Customer Service Representative specialized in European Transport.

Main Responsibilities

• Manage day-to-day communication with clients and partners across Europe, ensuring all requests are handled promptly and professionally.
• Monitor shipments and provide real-time operational support.
• Coordinate with dispatchers and drivers to ensure timely and accurate deliveries.
• Handle issues and customer complaints with a proactive and solution-oriented approach.
• Update internal systems with accurate data regarding orders, transport routes, and delivery status.

What We’re Looking For

• Fluency in English (both written and spoken).
• Proven experience in customer service within the European transport/logistics sector (mandatory).
• Strong understanding of international logistics processes and transport documentation.
• Ability to work well under pressure while maintaining attention to detail.
• Excellent communication and interpersonal skills; a collaborative team player.
• Good knowledge of digital tools (MS Office, logistics platforms, TMS, etc.) and adaptability to new systems.

What We Offer

• Full-time schedule, Monday to Friday.
• Permanent employment contract with a competitive salary.
• The opportunity to work in a dynamic and fast-growing international company.

Location:

D’Agostino Office – Florești, Cluj County

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