Our Identity:

At ATAIN, we are trailblazers in revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Our unique approach combines cutting-edge digital technologies with human intelligence, offering comprehensive CX journey management across the Travel and High-Growth Tech sectors.

Position: Customer & Sales Specialist

Start Date: 9-July-2026

Work Setup: Hybrid, 3 days work from office (Mon-Tue-Wed), 2 days work from home

Office location: Soseaua Oltenitei 2, City Offices, district 4 (near metro station Eroii Revolutiei), Bucharest, Romania

Schedule: Monday-Friday, 5 days per week, 09:00-18:00

Role Overview:

This role focuses on outbound sales activities, requiring a strong commercial mindset and a proactive approach. You will be responsible for driving business growth by acquiring new property listings for the platform, reactivating dormant partners, securing contract renewals, and maximizing inventory by upselling additional listings and services to existing collaborators.

The position involves promoting the value of the platform to travel agency and homeowners partners, demonstrating how increased visibility and optimized listings can drive bookings and revenue. Success in this role requires strong negotiation, objection-handling, and closing skills, as well as the ability to build long-term relationships with partners in the travel industry.

This is a highly performance-driven role with clearly defined monthly sales targets and KPIs

Key Accountabilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads;
• Understanding customers’ needs and identifying sales opportunities;
• Keeping up with product and service information and updates;

How You Can Create Influence:

• Proficient writing and speaking skills in German (C1 level) are essential, with English proficiency required at a B2 level.
• Previous experience in an outbound call center or a related sales position preferred;
• Demonstrate a sales-oriented mindset.
• Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus.
• Graduates in any discipline or undergraduates are welcome.
• Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.
• Proficiency in Microsoft Office and Outlook.
• Willingness to work in a contact center environment.

Perks and Benefits:

• Competitive salary package, reflecting your expertise and contributions.
• Performance-based sales bonus with significant earning potential, rewarding you for meeting and exceeding sales targets.
• Meal tickets.
• Private medical subscription.
• “Bring a friend” Referral Program – Consistent rewards for recommendation.
• Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance.
• Permanent contract with the potential for advancement, providing stability and security.
• Fully paid training provided by the company.
• Exciting career growth opportunities within a globally renowned organization.
• Engaging projects with leading global brands, offering diverse and rewarding experiences.
• Supportive and colla
• borative work culture, fostering both personal and professional development.

Specifications for the working environment :

• Dynamic, young and diverse environment
• Full equipment provided by company
• Modern equipped kitchen and lunch area – including latest coffee/tea machines
• Facilities for work environment (Subway and all public transportation, local shops, restaurants and pharmacies)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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