Main activities
Help manage current customer accounts.
Deal with a high volume of inbound and outbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.
What we offer:
Salary package depending on experience and performance;
Pleasant work environment, a dynamic team, based on results and performance;
The possibility of professional development;
Meal vouchers;
Gift vouchers for March 8 (for women), June 1 and Christmas for children;
Referral premium;
3 annual bonuses (Easter, Christmas and vacation);
Private health insurance;
24 days of leave/year (additional days of leave are offered depending on seniority);
Seniority increase in the company;
Support and training.