What You'll Do:

• Process rail and hotel booking requests using client-specific applications and tools
• Communicate with clients' points of sale via phone, chat, or email to ensure timely booking processing
• Update systems with relevant information accurately
• Ensure high-quality transactions in line with predefined standards
• Follow attendance schedules and team guidelines
• Support process improvement initiatives and assist the supervisor as needed

Skills & Qualifications:
Must-have:

• Fluent in French and English (C1 level)

Preferred:

• Knowledge of the travel domain
• Basic experience with Amadeus

Technical Skills:

• Strong PC skills and Microsoft Office proficiency
• Quick computer navigation

Soft Skills:

• Excellent communication and active listening
• Customer-service focused
• Teamwork, adaptability, and self-discipline
• Problem-solving and multitasking ability

What We Offer:
💡 Paid 2-month training program
🍽️ Flexible benefits (meal tickets + extra perks of your choice)
🏥 MedLife medical subscription
💸 Performance bonuses
🏋️ 7Card subscription support for sports & wellness
📚 Access to e-learning platform with trainings across multiple business areas
🤝 Supportive, collaborative team environment with career growth opportunities
If you're ready to start an exciting career in the travel industry, apply now and join our team!