Customer Support Agent
Adaugat: Ieri
TONLANOR HOLDING S.R.L.
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Description of the position:
If you:-are communicative and know how to win customer’s trust;
-have high written and verbal communication skills;
-have level of Romania - native;
-have level of English - A2 or higher;
-are confident PC user;
-can work under pressure without losing the focus;
-have desire to personal growth then You are the one we need!
Your main responsibilities will be:
-communication with company’s customers (chats, emails, calls);
-troubleshooting of customers’ issues and assisting usage of our products;
-escalating customer queries to the relevant internal departments;
-work effectively within a team.
Job conditions and benefits:
-ability to develop in young, fast - growing, strong team of professionals;
-cozy and nice located office;
-official employment;
-shifting schedule: 2/2;
-competitive salary and bonuses.
We're providing complex on-boarding training but previous Customer Service experience will be a plus.
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