Customer Support Representative - English:Digital Channels
Companie Verificata
Adaugat: 3 zile în urmă
Foundever
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Companie
:
Foundever
Functia Jobului
:
Servicii pentru clienti & suport
Industrie
:
IT si telecomunicatii
Locatie
:
Bucuresti
Tip job
:
Program Full Time
Nivel experienta
:
Fara experienta
Vechime
:
Fara experienta/Mai putin de 1 an
Descriere:
Your responsibilities:
- Handle customer inquiries via email, chat, and other digital channels;
- Provide accurate information regarding products, services, orders, and policies;
- Troubleshoot customer issues and offer clear, effective solutions;
- Escalate complex cases when necessary, following internal procedures;
- Document interactions accurately in CRM systems;
- Meet quality, productivity, and customer satisfaction targets;
- Maintain a customer-focused, empathetic, and professional communication style.
Join our team and we will offer you:
- Meal tickets (30 RON/day).
- Private medical package.
- Paid professional training.
- Internal development opportunities - career path.
- Supportive, international work environment.
- Discounts with our current partners.
- Access to the 7card by Gympass monthly subscription.
- Employee assistance/wellbeing program subscription.
- Modern office and digital-first tools - close to the Metro and bus stations
Sfaturi de siguranta
- Nu trimiteti niciodata BANI in avans sau acte de identitate pentru aplicarea la un loc de munca. Nu trimiteti bani in avans pentru promisiuni de angajare sau alte oferte similare.
- Daca aveti impresia ca acest anunt nu este real, va rugam sa il raportati apasand butonul "Raporteaza Job"
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