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Customer Support Representative with Bulgarian

Adaugat: 3 luni în urmă

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Companie:
SalesConsulting
Functia Jobului:
Servicii pentru clienti & suport
Industrie:
IT si telecomunicatii
Locatie & Tipul Jobului:
Cluj-Napoca | Program Full Time
Nivel experienta:
Fara experienta
Vechime:
Fara experienta/Mai putin de 1 an
Descriere:


Short company description


Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.





Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.


We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:


- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)


- OUTSOURCING (BPO/SSC/CC)


- IT & C (C++, C#, .NET, Java, Linux etc)


- FMCG (sales & purchasing positions; all levels)


- PHARMA (all levels)




Requirements


• Excellent written and verbal communication skills in Bulgarian

• Good English

• Good MS Office skills

• Self-organized


Responsibilities


• Communication via emails, tickets, and chat with existing customers in order to solve their issues related to the products

• Giving information about the client to existing customers and prospects via email, handling tickets, and chat if available for specific LOB and handling the inquiries in a case-closing manner

• Secure and deepen client retention, contribute to excellent customer support and recognize/promote suitable products and services

• Secure that all complaints are being recognized, recorded confirmed, and solved effectively


Benefits




  • Performance bonus


  • Relocation bonus


  • Medical subscription


  • Meal vouchers




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Numele anuntului: Customer Support Representative with Bulgarian
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