Your Responsibilities
- Provide fast and professional customer support through chat, email, and phone;
- Respond to customer inquiries and assist with issues related to account registration, bonuses, games, and technical questions;
- Handle questions related to withdrawals and account verification;
- Resolve customer complaints while ensuring a positive customer experience;
- Work closely with other departments to quickly resolve more complex issues;
- Inform customers about current promotions, bonuses, and casino offers;
- Maintain accurate records of customer requests and help identify recurring issues.
What We Offer
- The opportunity to work in a growing online casino project with a friendly and supportive team
- Competitive salary package and performance bonuses
- Official employment contract with full social benefits
- Private medical subscription
- Meal tickets
- Meal tickets
- Flexible work arrangements, including the option to work from home
- Complimentary fresh fruit and healthy snacks at the office
- Full-time position based in Bucharest, Romania, with a shift-based schedule
- Opportunities for career growth and professional development within the company
- Team events, workshops, and a dynamic, engaging work environment.
Interested? You can submit your CV at [email protected]
Prin transmiterea CV-ului dumneavoastră confirmați că ați luat la cunoștință faptul că societatea DEEP GAMES S.R.L. va prelucra datele dumneavoastră cu caracter personal în scopul desfășurării procesului de recrutare pentru poziția pentru care aplicați, în conformitate cu prevederile Regulamentului (UE) 2016/679 privind protecția datelor cu caracter personal (GDPR).
Datele vor fi utilizate exclusiv pentru evaluarea candidaturii și vor fi accesate doar de persoanele implicate în procesul de recrutare. În conformitate cu GDPR, beneficiați de drepturile prevăzute de legislația aplicabilă privind protecția datelor cu caracter personal. Pentru exercitarea acestora ne puteți contacta la: [email protected]