Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFutureAbout this Role We are seeking a Digital Capacity Analyst who will ensure that resource allocation, capacity planning and financial tracking are delivered effectively across the Digital IT organisation and its UK partners. The individual will support portfolio activity, maintain data accuracy, contribute to capacity forecasting, and provide high-quality reporting using tools such as Excel, Power BI and PowerPoint. This role suits someone who is analytical, organised, confident working with diverse stakeholders, and motivated to drive optimisation and continuous improvement.What you will do

• Support the day-to-day management and overall health of the Digital portfolio and associated budgets.
• Collaborate closely with Portfolio, PMO and Finance teams to manage Digital CAPEX spend and reporting.
• Contribute to business roadmap planning at operational levels.
• Prepare and maintain capacity metrics and reporting, including identifying opportunities to automate processes.
• Act as a central contact point for UK line managers regarding capacity allocation and project progress.
• Produce management reports covering capacity, resourcing and financial data using Excel, Power BI and PowerPoint.Maintain high-quality resource data aligned to agreed standards.
• Track supplier resource utilisation and capacity forecasts.
• Provide ideas and recommendations to improve tools, processes and services.Manage and maintain the capacity model to support ongoing operational requirements.Conduct data analysis to support business requests and present findings to stakeholders.Conduct periodic quality audits relating to resource planning activities.Support project managers with resource-related enquiries and personnel requests.

Who you are

• You bring 2-3 years of experience in resource management, management reporting or general administration.
• You have experience working within project management or portfolio environments.You hold a university degree in business economics, financial management, information management or a similar field.
• You possess strong Business Intelligence knowledge.
• You communicate clearly and confidently with stakeholders at all levels.
• You work effectively both independently and collaboratively.
• You manage multiple workstreams efficiently, especially when delivery timelines are tight.You demonstrate strong numerical and analytical skills, with the ability to identify trends and present insights clearly.
• You have experience in budget tracking and financial analysis.
• You have solid practical knowledge of data analysis and finance processes.Y
• ou are proficient in Excel (intermediate to advanced), with the ability to automate and enhance financial controls and processes.

What skills you will learn

• Advanced capacity planning and resource forecasting techniques.
• Deeper expertise with reporting tools such as Excel, Power BI and portfolio systems.
• Enhanced skills in financial tracking, CAPEX management and business case analysis.
• Strong stakeholder management capabilities within a multicultural environment.
• Techniques for process optimisation, automation and data quality improvement.

VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud."
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