Student Travel Romania is seeking a**strategic, experienced, and hands-on leader**to join our executive team as**Director of Operations**. This is a key leadership role responsible for overseeing the operational, strategic, and organizational development of our Cultural Exchange Programs and other service areas.
As our new Director of Operations, you will shape the direction of one of the most impactful youth mobility companies in Romania and directly contribute to our mission of helping young people explore the world.
To ensure that the daily operations of the company run smoothly, efficiently, and in full alignment with our growth goals. You’ll lead our Exchange Programs Department, coordinate national teams, develop new services, and grow our portfolio of international partners.
Oversee daily operations across our Bucharest or Cluj-Napoca office and regional branches
Coordinate and mentor Regional Directors, aligning regional activities with company strategy
Supervise cross-departmental collaboration between Operations, Sales, and Marketing
Lead recruitment, onboarding, and performance management for up to 20 team members
Develop and implement business strategy for Exchange Programs
Lead budgeting and annual financial reporting in coordination with the Financial Department
Present operational and strategic performance to company owners
Set pricing strategies for all programs and services
Expand our international partner network
Drive the development and launch of new products and services
Identify and resolve sales bottlenecks to support consistent revenue growth
Ensure compliance with all legal and regulatory obligations
Organize and host Job Fairs, Orientation Days, and Induction Sessions
Standardize and improve operational procedures for greater efficiency
Lead the company’s marketing strategy in coordination with the Sales team
Manage marketing campaigns, brand positioning, and new service launches
Coordinate design projects for online and offline campaigns
Contribute to content strategy and visual identity in collaboration with internal or external creatives
Executive role with direct impact on the company’s national growth and global footprint
Competitive salary + performance bonuses
Flexible, hybrid work schedule
Opportunities for professional growth in an inspiring and international work environment
A passionate team, meaningful work, and a strong mission
Image 7: 📍**Location:**Bucharest or Cluj-Napoca (Hybrid, with national coordination responsibilities)
Image 8: 📅**Apply by:**as soon as possible (applications reviewed on a rolling basis)
Image 9: 📧**Send your resume to and a short letter of intent to:*********
Proven experience in operations or general management, ideally in travel, cultural exchange, or education
Strong strategic thinking and analytical skills
Experience leading and developing high-performing teams
Familiarity with budgeting and reporting
Confidence in stakeholder engagement and public speaking
Fluency in English and Romanian
A proactive mindset and a genuine passion for youth mobility and global engagement