As the Documentation Administrator with Italian (24 months) in Cluj-Napoca you will manage all Sales Office documentation and ensure customer requirements are met accurately and on schedule. Acting as the single point of contact (SPOC) for all documentation matters, you will oversee the process from initiation through to closure and post-delivery if needed. You will ensure that all requested documents are properly stored, easily accessible, and released appropriately reviewing blueprints, drawings, and engineering files to support manufacturing and other departments. We look forward to seeing your application!In This Role, Your Responsibilities Will Be:

• Develop and maintain Emerson documentation standards, including layout and content.

• Study drawings, specifications, and product samples to prepare user documentation such as how-to guides and instruction manuals.

• Create Documentation Dossiers per user requirements for MRO and service orders, including table of contents, cover sheets, bookmarks, and citations.

• Collect, organize, and perform quality control on electronic documentation from factories, COFs, and other sources.

• Produce and deliver approval and final documentation in required formats (electronic, paper, CD-ROM), ensuring high presentation standards.

• Update ERP systems (OCM, CRM, Oracle) with documentation status and maintain alignment with business requirements.

• Serve as the single point of contact (SPOC) for all documentation-related matters, ensuring timely responses to internal and external queries.

• Collaborate closely with Sales Engineers, Project Managers, Order Administrators, and Drawing Teams to align documentation with customer and factory orders.

• Act as escalation point for documentation execution issues and support dispute management with Order Management.

• Archive soft copies, review published materials for improvements, and continuously enhance knowledge of products, business processes, and documentation tools.

 Who You Are: 

You anticipate customer needs and provide services that are beyond customer expectations. You quickly and decisively take actions in fact-changing, unpredictable situations. You deliver messages in a clear, compelling, and concise manner. You seamlessly adapt style to fit the specific needs of others.

 For This Role, You Will Need:

• University degree
• Strong verbal and written communication skills in Italian and English
• Good level of using Microsoft Office package
• Strong organizational skills and a continuous drive to expand knowledge and learn new concepts

 Preferred Qualifications That Set You Apart:

• Quality/document control experience

• Administration experience

 Our Culture & Commitment to You: 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

Make this great opportunity yours!