Altex, is looking for a Dynamics 365 Functional Consultant to support the analysis, configuration, testing, documentation, and continuous improvement of Microsoft Dynamics 365 Customer Engagement and Power Platform solutions, working closely with the CRM Product Owner, developers, business teams, and implementation partners.Key ResponsibilitiesGather and document business requirements; convert them into user stories and functional specificationsConfigure Dynamics 365 (entities, forms, views, workflows, security roles, dashboards)Prepare and execute functional tests; coordinate UATMaintain documentation (functional specs, user guides, release notes, training materials)Deliver user training and support adoption/change managementSupport production deployments and analyze support ticketsRequired Experience3+ years working with Microsoft Dynamics 365 Customer Engagement (CRM)Experience in CRM implementation or support projectsExperience gathering and documenting business requirementsExperience working directly with end usersExperience supporting User Acceptance Testing (UAT)Technical & Professional SkillsDynamics 365 Customer Service & Customer Insights JourneysXRM ToolBoxPower Apps, Power Automate, Dataverse, SolutionsStrong attention to detail and organizational skillsExcellent communication skillsUser-focused mindsetProblem-solving attitude and team collaborationNice to havePL-200 Microsoft Power Platform Functional ConsultantDynamics 365 Customer Service Functional ConsultantDynamics 365 Customer Experience AnalystPL-900 Power Platform FundamentalsApplication ProcessApplication review period: by October 20. Only shortlisted candidates will be contacted.Technical interview with selected candidates.Final interview.Required Application DocumentsCV.Cover letter explaining your motivation and the value you would bring to the role. Please mention your academic degree.Employment references (considered an advantage).Note: We reserve the right to proceed only with candidates who demonstrate integrity and professionalism. By applying, you confirm that you do not have a criminal record. Show more Show less