Job Title
E-Commerce Key Account Manager
Job Description
E-Commerce Key Account Manager builds high level relationship at customer level, in order to drive the sales in the channel and become the preferred partner for growth. The Key Account Manger role deals with all commercial aspects, logistics, pricing, e-communication, activation and planning.
The E-Commerce Key Account Manager drives and accelerates Pure Players business.
Your Role

• Develop & deploy One Philips approach to the customer, by working with TSM, Marketing, Service, Supply Chain team members at account;
• Build and maintain strong relationship with the customers;
• Develop a deep understanding of the customers strategies and competitive landscape needed to create the winning strategy with the customers;
• Develop Account Strategy aligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth;
• Able to create, manage and drive account plans, transforming budgeted targets into specific strategy and actions;
• Prepare, execute, and lead the monthly or quarterly business review meetings with customer;
• Responsible for the annual contract negotiations, meeting deadlines and commercial policy requirements;
• Use all the tools and tactics in order to ensure healthy business development;
• Responsible for trade promotions via well-structured activation calendar;
• Manage the P&L and accounts forecast with high accuracy, ensuring both targets and expectation are met by driving profitable sustainable growth;
• Constantly follow up on AR, monitoring overdue to ensure healthy business cashflow;
• Ensures portfolio sell in / sell out mix in line with company’s strategy;
• Be the industry expert by monitoring competitors, customers and technology changes and being able to predict and react to changes accordingly;
• Analyze traffic data & conversion rates for Philips products;
• Driving Brand Preference & Sell-out performance for designated customers;
• Driving Champion sell out as % of total sales.
  

You're The Right Fit If You Have

• 3 - 5 years’ experience in a commercial position in E-Commerce industry, successfully delivering on growth targets.
• Exceptional business planning, account management and negotiation skills.
• In depth knowledge of the online shopper and understanding of E-Commerce activation tactics.
• Strong understanding and know-how of digital performance metrics and environment.
• Able to build relationships with customers, to fully understand the market and make relevant decisions in order to drive sales and growth.
• Experience of managing budgets and maximizing ROI.
• A great communicator able to build strong relationships with both internal and external stakeholders.
• Commercial talent that thinks in creative solutions driven by results.
• Strong drive and ability to motivate others.
• Dedicated, enthusiastic, innovative, and proactive.
• Ability to read, analyze, and interpret general business reports.
• Ability to write reports and business interpretation to effectively present information and respond to questions from groups of managers, clients, and customers.
• English language both conversation and written.
  

In Return, We Offer You

• A dynamic and supportive team of professionals.
• Performance-based bonus.
• Possibility to purchase Philips products with discounts.
• Flexible work schedule and development opportunities.
  

How We Work Together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
#PersonalHealth
Show more
Show less