The Facility Manager ensures that buildings are operated in accordance with legal requirements, technical standards, and internal policies, while supporting Property Management in delivering best-in-class tenant experience and protecting asset value.

Technical Operation of Buildings

• Ensure continuous and reliable operation of all technical systems (HVAC, electrical, fire protection, BMS, security).
• Coordinate preventive and corrective maintenance activities.
• Monitor the technical condition of buildings, infrastructure, and equipment
• Maintain complete and up-to-date technical documentation
• Identify operational risks and propose corrective actions

Compliance, Health & Safety

• Ensure compliance with fire safety, H&S, and environmental regulations.
• Coordinate statutory inspections, audits, and certifications
• Ensure timely resolution of identified non-compliances
• Act as technical contact during inspections by authorities.

Management of External Service  Providers

• Collecting tender documentation for the tender of IFM service providers' procurement
• Coordinate day-to-day activities of facility management service providers
• Monitor performance against the agreed SLA and KPI
• Control quality and scope of delivered services
• Verify the technical correctness of invoices and service reports
• Propose service improvements and optimization measures

Financial

• Prepare technical inputs for annual operating budgets
• Monitor utilities consumption and operational costs
• Identify inefficiencies and cost-saving opportunities
• Escalate risks of budget deviations in a timely manner

Incident & Operational  Issue Management

• Manage technical incidents and operational issues
• Prioritize issues according to severity and impact
• Coordinate corrective actions and emergency interventions
• Perform root cause analysis of recurring problems

Cooperation with Property Manager

• Provide technical input and recommendations to Property Managers (including
• Support tenant communication with factual technical information
• Participate in tenant meetings, inspections, and technical discussions
• Escalate systemic technical risks and operational issues

CAPEX, Handover & Asset Lifecycle Support

• Identify technical needs requiring capital investment
• Support the definition of technical scope for CAPEX projects
• Monitors/manages smaller LLbudgets incl. Solar installations, etc.
• Participate in technical handovers and acceptance of works
• Manage defects and warranty periods from an operational perspective

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