Finance Operations Specialist (OTC) with European Languages
Adaugat: Azi
Deloitte
Finance Operations Specialist (OTC) with European Languages
Adaugat: Azi
Deloitte
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Description & Requirements
Who we are looking for
We are currently building a new team and are looking for talented individuals to join us across two areas:
- Collections
- Accounts Receivable Disputes
This is a great opportunity to be part of a growing structure and contribute to shaping efficient, high-quality finance processes from the ground up.
We are hiring candidates with English and one of the following European languages: German, French, Spanish, Hungarian, Italian, Portuguese, Romanian.
What we are looking for:- Fluency in English (minimum B2)
- Knowledge of any European language (B1-C1)
- 2–4 years of experience in Customer Service, Accounts Receivable Disputes Order-to-Cash, Billing, Collections, or related Finance Operations/Analysis.
- Strong communication skills and willingness to learn
- Good attention to detail and analytical mindset
- Previous experience is welcome but not required
Team: Accounts Receivable Disputes- Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
- Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
- Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
- Keep documentation organized to support credit approvals or follow‑up actions;
- Help process credit memos and coordinate with Collections when repayment is needed;
- Notice recurring patterns and share them with the team to improve processes;
- Take part in small improvements that make AR work smoother and more efficient.
- Proactively contact customers with overdue balances to secure timely payment;
- Establish and manage effective payment plans when needed;
- Maintain accurate records of all collection activities, customer communications, and commitments;
- Investigate billing discrepancies and collaborate with AR to support dispute resolution;
- Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
- Provide regular reporting on collection progress, risks, and account statuses;
- Ensure all collection practices comply with internal policies and legal standards.
- Stable job in multinational company based on employment contract;
- Working in flexible hybrid model - partially from home and the office;
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
- Structured onboarding process and Buddy program for new joiners;
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
- Attractive benefits.
Apply and create your future with us!
If your resume is of interest to us, the recruitment will consist of several stages:- Short test assessment online.
- Short online interview / short phone interview with Recruiter.
- Online interview with your future Manager.
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