About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
As a Fleet Back Office Agent, you play a key role in ensuring the accurate administration of fleet contracts, billing processes, and master data. You will support both internal teams and external partners, helping deliver high-quality services while maintaining operational efficiency and data accuracy across systems.
What You’ll Do

• Manage end-to-end fleet contract setup in SAP, including customer, pricing, vehicles, and billing configurations.
• Maintain and update fleet master data (customers, vendors, contracts, fleet lists, pricing, and assets).
• Handle billing activities, including pre-invoicing checks, resolving discrepancies, and ensuring timely month-end closure.
• Support customer and service provider queries (invoicing, pricing, mileage, and service-related requests).
• Perform and support system activities such as job monitoring, intercompany processes, and vendor self-billing.
• Collaborate closely with Front Office teams, service providers, and internal stakeholders to ensure smooth operations.
• Contribute to process improvements, testing activities, and act as a point of support for junior team members.

We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.