Job Summary:
This position is focused both on providing first level, front line communication to clients to meet customer service and company requirements, and on an optimal handling of ongoing transports in a timely and accurate manner.
Status: Full-time, on-site daily presence; hybrid way of working possible under certain conditions and terms, but only after full independent handling of work and integration within the team.
We are proud to welcome you to our location in Global City Business Park, near Pipera Plaza.
Key Responsibilities:
Provide first level, front line excellent communication to clients to meet customer service and company requirements.
Ensure all documentation is processed and prepared according to client requirements in an accurate and timely manner.
Ensure customer quotations are available, review selling and buying rates to maximize GP.
Arrange bookings as per customers’ requirements and communication for specific client service requests.
Arrange for customer payment of transportation, storage and any other related charges.
Review all shipment documentation for accuracy and perform data input in dedicated working system.
Negotiate freight rates with carriers.
Build and maintain good relationships with carriers.
Prepare complete export/import documentation.