Job Purpose
The Gaming Operations Trainer is responsible for preparing and developing staff through effective training programs, ensuring they deliver a professional and engaging live gaming experience in line with company standards.
Responsibilities:

• Deliver engaging and effective training sessions for new and existing staff on live gaming operations, with a focus on Blackjack, Roulette, and Baccarat.
• Provide ongoing coaching and mentoring to team members to ensure continuous skill development and adherence to company standards.
• Adapt training methods and materials to suit different learning styles and proficiency levels.
• Monitor trainee performance, provide constructive feedback, and support their professional growth.
• Foster a respectful, inclusive, and motivating learning environment that encourages confidence and professionalism.
• Collaborate with management and other trainers to update and improve training programs in line with operational needs.
• Act as a role model by demonstrating strong product knowledge, effective communication, and a high standard of professionalism at all times.
  

Requirements:

• At least one year of experience as a Live Casino Dealer or in a training/mentoring role within the gaming industry.
• Strong knowledge of live casino games, including Blackjack, Roulette, and Baccarat.
• Proficiency in Hub Native Language and English, both written and spoken (minimum C1 level).
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to train or coach others, ideally in a professional or instructional setting.
• A passion for delivering knowledge and fostering a professional, respectful learning environment.
• A patient and kind demeanor
• High School Diploma (a University Degree is a plus).
  

Benefits:

• Competitive salary.
• EUR150 net monthly bonus after probation.
• Additional earnings of 500 euros for each successful job referral to ARRISE.
• Private health insurance from day one.
• 7card membership for sports activities and discounts at popular brands after 6 months.
• An exceptional studio space in a modern office building in Bucharest
• Weekly professional massage.
• Daily Meal
• International work environment.
• Opportunities for advancement to higher positions.
  

Ready to Elevate Your Career? Join ARRISE Today!
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