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Head of Ancillary Services

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Companie :
Paralela45 Turism S.A.
Industrie :
Turism si recreere
Locatie :
Tip job :
Program Full Time
Alte locatii :
Romania
Nivel experienta :
Nivel mediu
Vechime :
5 - 6 ani
Descriere:


About us

Paralela 45 is one of the largest tour operators in Romania, with a long-standing presence in the market. We're building a modern commercial structure powered by diversified revenue streams — and we're creating a brand-new position to lead this area.


The role

As Head of Ancillary Services, you'll own the entire portfolio of ancillary products at Paralela 45 — from existing services like FleciGO (cancellation flexibility, through travel insurance and transfers, to new products you'll build from the ground up. This is a role that combines product strategy, sales, and P&L — you own the outcome, not just the project coordination.

You report directly to the Board.


What you'll do

  • Define the ancillary revenue strategy as a standalone business line with its own P&L;
  • Develop the existing product portfolio (FlexiGO, insurance) — pricing, terms, segmentation, product variants;
  • Design and launch new ancillary services — from concept, through business model and legal setup, to launch and optimization;
  • Own attach rate and conversion — what does it take to get more customers buying these services?
  • Work closely with e-commerce, the call center, the product team (packages), marketing, and legal;
  • Negotiate contracts with partners (insurers, technology vendors, product partners);
  • Build dashboards and reporting mechanisms for ancillary revenue at board level;
  • Analyze market benchmarks (tour operators in PL, DE, airlines, OTAs) and recommend new directions;
  • Run A/B tests on pricing, bundling, and communication — in the cart and at the point of sale.


What we're looking for

  • 5–8 years of experience in roles combining product, sales, and revenue — ideally in travel, airlines, OTAs, e-commerce, or fintech;
  • A track record of growing revenue from ancillary products, subscription services, cross-sell/upsell, or similar;
  • P&L ownership — you read the bottom line, not just activity metrics;
  • The ability to combine strategic work with operational delivery — in this role, you design the product and you take it to market yourself;
  • Comfort working with data (SQL, Excel, BI tools) and making decisions based on it;
  • Experience working with legal, product, and IT teams on product rollouts;
  • Knowledge of the travel market or adjacent sectors (aviation, travel insurance, OTAs) — a plus;
  • Fluent English — you'll read ToS documents, international benchmarks, and speak with vendors.


What we offer

  • The opportunity to build, from scratch, an area with potential to generate a meaningful share of company revenue;
  • Direct reporting to the Board and real influence over commercial strategy;
  • Autonomy in shaping the portfolio and making product and pricing decisions;
  • Compensation aligned with experience + a performance-based bonus tied to ancillary revenue results;
  • mode: on-site


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