Role Description
This is a full-time, on-site role for a Hotel Sales Representative located in the Bucharest Metropolitan Area. The role involves identifying new business opportunities, building and maintaining relationships with clients, and developing strategies to increase room sales. Responsibilities include managing accounts, negotiating contracts, meeting sales targets, and working collaboratively with the marketing team to develop promotional initiatives. The Hotel Sales Representative will provide exceptional client service, attend industry events, and maintain a strong understanding of market trends to drive revenue growth for the property.
Duties and Responsibilities
Proactive follow-up of all sales enquiries within 24 hours.
Chase provisional bookings, lapsed enquiries, and past clients.
Conduct site inspections and client meetings.
Build and maintain a detailed pipeline and conversion tracker.
Research and target new local businesses.
Track and analyse turned-away business.
Attend networking events and build corporate relationships.
Liaise with event organisers and corporate agents.
Leisure
Research and engage tour operators, OTAs, and travel agents.
Build relationships with local attractions and tourism partners.
Manage influencers and media contacts to promote hotel in local, national and online publications.
Convert phone, email, and online leisure enquiries efficiently.
Sales Activity
Make weekly proactive sales calls and in-person visits.
Maintain CRM with accurate notes and follow-up actions.
Prepare weekly sales activity reports.
Represent the hotel at trade events, local events, showcases and conferences.
Sales activities including but not limited to:
Sales Trips & Appointments
Telesales
Site Inspections
Corporate Hospitality
Familiarisation Trips
Tradeshow attendance
Local events
Meet in house corporate clients