At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time HR Admin Analyst with French (Internship) – 6 months in Cluj-Napoca, Romania we’re looking for?
Your future role
Take on a new challenge and apply your organizational and communication expertise in a dynamic and collaborative environment. You’ll work alongside passionate and dedicated teammates.
You'll play a key role in supporting HR operations and ensuring seamless service delivery. Day-to-day, you’ll work closely with teams across the business (such as HR Operations and Payroll), provide first-level HR system support, and ensure compliance with legal and company policies, and much more.
You’ll specifically take care of handling service requests via Salesforce and managing employee documentation, but also support payroll-related queries and generate reports as needed.
We’ll look to you for:

• Handling service requests (e.g., creation of employee documentation, payroll-related queries, and recruiting support) via Salesforce, email, or phone
• Creating and managing employee documentation, including archiving
• Providing first-level support for HR systems
• Handling payroll and employment-related queries
• Ensuring compliance with legal requirements for processing requests
• Following work instructions and ensuring adherence to specific policies and procedures
• Keeping records of open requests and ensuring timely follow-ups
• Allocating requests with specific process/language/country requirements to relevant colleagues
• Creating or requesting supporting documents required for service requests
• Running standard and ad hoc reports as requested
  

All About You
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree-level qualification
• Proficiency in Microsoft tools: Word (essential), Excel, and PowerPoint (nice to have)
• Excellent customer and interpersonal skills
• Positive and proactive attitude, with resilience under pressure
• Good customer service or HR knowledge (nice to have)
• Advanced proficiency in English and French (mandatory for this role)
  

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with innovative HR systems and tools
• Collaborate with diverse teams and supportive colleagues
• Contribute to impactful HR projects
• Utilise our hybrid working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards future roles within HR or other business areas
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
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