(GBS) brings together nearly 2,000 employees across several countries and entities, working in a coordinated manner to provide top-tier efficient and compliant business support to Business Units and Corporate functions.
Amongst others, the GBS includes an Invoice-to-Pay (I2P) department, which mainly covers invoice processing, T&E processing, payment handling, dispute resolution, and queries management activities.
As an I2P accountant, you will be responsible for the accurate and timely processing of suppliers’ invoices and credit notes for a large panel of entities and business partners. You will also ensure that invoice processing & related activities are delivered in line with company policies, regulatory requirements, internal controls, and Service Level Agreements (SLAs). As such, you will contribute to operational excellence and overall compliance.
Responsibilities:
Invoice Processing:

• Receive, review, process and book supplier invoices and credit notes within the I2P landscape & tools (mainly: Basware and SAP S4/Hana).
• Match invoices against purchase orders (PO) and goods receipts (GR), ensuring accuracy and compliance with internal controls. Ensure non-PO invoices are also accurately processed & posted.
• Launch approval workflows when relevant. Identify elements requiring exception handling.
• Ensure accuracy and compliance of invoices with company policies & legal requirements.
• Ensure alignment with SLAs to secure business partners’ and suppliers’ satisfaction.
• Ensure timely posting of invoices to meet payment schedules and avoid penalties.
• Support month-end and year-end closing activities and account reconciliations related to Accounts Payable.

Escalation and Issue Resolution:

• Investigate and resolve invoice processing issues (e.g., discrepancies against PO / GR, wrong / missing information, etc.), including by launching relevant workflows and resolution procedures for invoice exceptions.
• Collaborate with Procurement and Business Units to resolve exceptions. Perform close follow-up when required.
• Investigate blocked items and/or potential disputes with relevant stakeholders.

Compliance and Controls:

• Identify and reject non-compliant invoices.
• Ensure compliance with company policies, tax regulations (e.g., VAT), and internal control requirements.
• Maintain proper documentation and audit trail for all transactions.
• Performance and Continuous Improvement:
• Ensure high levels of accuracy and service quality in line with agreed KPIs and SLAs.
• Identify and propose process improvement opportunities for the I2P processes and controls.
• Support the implementation of improvements in I2P ways of working.

Collaboration with Key Stakeholders:

• Act as a team player with colleagues.
• Receive instructions and guidance from the Team Lead on priorities and activities, as well as coaching and performance feedback.
• Collaborate with other team members, stakeholders, and suppliers to secure accurate and timely invoice processing and payment, as well as I2P dispute and queries resolution.
• Support other teams when required.

Desired education, expertise, and skills:

• As we are building from scratch a brand new I2P / AP team, we are looking for both junior and senior profiles, based on years of experience in the related field. The more senior profiles will be able to act as coordinators for the junior roles.
• Bachelor’s degree in Accounting, Finance, Economics, or a related field
• 1 to 6 years of experience in I2P / Accounts Payable department, ideally in a multinational environment and/or in the context of shared services

Soft Skills:

• Analytical and detail-oriented attitude
• Proactive, problem-solver and solution-oriented mindset
• Fast-learner and able to adapt in a fast-paced environment
• Driven and respectful team-player
• Customer-oriented and good communication skills
• Escalation handling and process improvement mindset
• Ability to prioritize tasks and manage time effectively

Technical Skills:

• Good understanding of general accounting topics, and awareness of tax compliance and financial controls matter.
• Good understanding of end-to-end Invoice-to-Pay (I2P) / Accounts Payable (AP) processes, and the impact of invoice processing on other I2P activities.
• Acquaintance with ERP systems (SAP S4/Hana preferred), invoice management systems (e.g. Basware or similar) and ticketing systems and workflow tools (e.g. ServiceNow) is an advantage.

Languages:

• English – advanced (both written and spoken)
• French – and other European languages – is a nice-to-have