We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as an Inside Sales Support Specialist will be to build and co-manage a strong relationship with our client’s organization and perform based on defined SLA and KPIs.

This role is full remote for people outside Bucharest.

Responsibilities:

• Sell product bundles at pre-negotiated rates to Pharmacies.
• Developing existing / new accounts through outbound calls, & answering inbound calls, in accordance with country specific processes which are provided by Client in writing and in advance.
• Documenting all sales interactions in Salesforce.
• Participating in remote sales team meetings and interacting periodically with country-based colleagues to ensure collaboration and alignment.
• Dedicated Outbound & Inbound sales phone call handling with Customer’ Pharmacies & Healthcare Professionals.

Candidate’ profile:

• Advanced level of English.
• Advanced level of German.
• Excellent verbal and written communication skills.
• Problem-solving: Ability to address customer concerns and find solutions.
• Negotiation: Strong negotiation skills to secure favorable deals.
• Sales Acumen: Understanding of sales strategies and techniques.
• Behavioral Skills:
• Highly self-motivated to deliver superior customer experience
• High energy level and personal resilience
• Action oriented with a high sense of urgency and agility
• Integrity and desire to comply with all legal and moral standards
• Service and quality oriented

Nice to have skills:

• Experience in Medical Device BPO /Diabetes devices.
• Customer Relationship Management (CRM Software . Proficiency in using CRM software to track sales leads and manage customer data.
• Tele sale/ Upsell/ Crossing Selling Experience/ Collection Experience.

Benefits for working with us:

• Competitive salary with an attractive set of social benefits:
• Private Pension Plan;
• Monthly Benefit budget;
• Medical insurance;
• Life insurance
• A performance based client- driven sales incentive applicable to this role.
• Christmas bonus;
• Childbirth allowance;
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
• Personal development in a multinational working environment through nice extracurricular activities with the team;
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
• Extra annual leave days depending on tenure within Wipro;
• BOOKSTER opportunities;
• Nice designed and central business office;
• Fruits, coffee and tea on the house;
• Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
• Employee Assistance program;
• Employee Referral Program with attractive incentive schemes
• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

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