PRINCIPLE JOB RESPONSIBILITIES

• Participate in all training classes

• Understand Collections process and procedures

• Understand the Cash Allocation process and procedures

• Learn to use the Collections software - GetPaid

• Learn to use the ERP systems - Oracle, SAP, Syteline 

• Understands escalation process to higher management for exceptional situations where help is required 

• Understands the communication process with other departments and different business units on different queries

• Any other tasks required by the Team

CORE COMPETENCIES

• Communicates effectively

• Customer focus

• Action oriented

• Drives results

• Self-development 

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Excellent comprehension of Italian & English (written and spoken)

• Knowledge and understanding of other European languages distinct advantage

• Proven understanding or Interest in Finance or Accounts Receivables (Collections/Cash Allocation). 

• Relevant education/project associated with one of these areas would be a distinct advantage

• PC experience (Microsoft Office)

• Good communication skills
• Good problem-solving skills
• Quick learner