Your primary responsibilities include:

Troubleshooting & Incident Support

• Assist the team in monitoring applications and identifying errors or anomalies.

• Help diagnose and document application issues under the guidance of senior team members.

• Participate in root cause analysis sessions and contribute to resolution documentation.

• Learn to follow incident management workflows and SLA processes.

Application Maintenance

• Support the team with routine application health checks and configuration updates.

• Assist with testing bug fixes, patches, and minor enhancements before deployment.

• Help maintain and update technical documentation, runbooks, and knowledge base articles.

Development & Requirements Support

• Participate in meetings to understand how business needs are translated into development requests.

• Assist in drafting functional and technical specifications under supervision.

• Support testing activities, including preparing test cases and reporting defects.

Functional & Business Support

• Help respond to user inquiries and provide first-level guidance on application usage.

• Assist in preparing data extractions, reports, or ad-hoc analyses for business stakeholders.

• Observe and learn how technical teams interact with business users to solve operational challenges.

Required Skills and Experience:

• Basic understanding of at least one programming language (Java or PHP preferred).

• Familiarity with relational databases and basic SQL queries.

• General understanding of web technologies (HTML, CSS, JavaScript).

• Basic knowledge of operating systems (Windows and/or Linux).

• Strong willingness to learn and take on new challenges.

• Good analytical thinking and attention to detail.

• Ability to communicate clearly, both verbally and in writing.

• Team player with a positive and proactive attitude.

• Good organizational skills and ability to manage time effectively.

What's in it for you:

Career growth opportunities:

• Opportunities for professional and personal development

• Dynamic work environment and diversified business lines

• Training programs, coaching sessions, and mentoring

What else do you need to know?

Confidentiality of the recruitment process

At PPC, we respect the confidentiality of each application. Only selected candidates will be contacted for an interview, and other applications will be kept in our database for one year maximum.

About PPC

We are leaders in energy in South-Eastern Europe, active in the production, distribution and supply of electricity, as well as developing innovative solutions for a sustainable future. With an installed capacity of 10.7 GW, we provide energy for 8.7 million clients and deliver over 35 TWh annually.

In Romania, PPC became a top player with the acquisition of Enel companies in October 2023. With a history that began in 1950, we are listed on the Athens Stock Exchange and are constantly expanding our vision.

Our commitment to diversity and inclusion

We believe that energy comes from people. At PPC, every voice counts, and diversity is the engine of our innovation. Regardless of age, ethnicity, gender or disability, it offers an inclusive environment where you can grow and perform.

🔹 #EnergyForAll - for your career, for the future, for everyone