Schaeffler is a dynamic global technology company and its success has been a result of its
entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

General Information:

Quality Data Analytics & Warranty Team is the interface between our customers and Schaeffler Quality.

As part of the worldwide Quality Data Analytics & Warranty Team, our Warranty Cost & Dispute Management Team in Iasi is responsible for handling and verification of customer disputes due to Quality/Warranty complaints within SAP System and tracking of Warranty Costs for Schaeffler customers worldwide.

We are looking for a student with a positive attitude, who enjoys working with numbers & customers and curious to discover the insights of WCDM world & its challenges.

Your Key Responsibilities:

• Aligning customer disputes with the according Quality complaint information/Warranty Data assigned from customers: checking disputes from commercial point of view, clarify inconsistencies with customers, tracking disputes and Warranty costs.
• Data analysis within customer portals and internal data (VQTS), resulting dispute handling and respective processing within SAP.
• Monthly data extraction, actualization and reporting of Warranty Costs including corresponding savings.
• Contributes to Quality Data Analytics & Warranty Team support tasks (eg. preparation of reports concerning Warranty Costs for
• Plant Management / BU Managemen t/ Controlling etc.), based on request.
• Support in preparation of customer visits for global Quality complaints negotiation.
• Support of customer service during the selection process of external/rework service providers, including creation of WBS elements.

A mentor will guide you step by step to take over your own responsibility, after an initial training phase which will familiarize you with our products, tools, processes and organization.

Your Qualifications:

• Student at a University in a relevant field (Business Studies, Economics, Finance, Quality).
• Good writing, reading and speaking English skills.
• Writing, reading and speaking German skills are a plus.
• Good knowledge in MS Office (especially Excel and Power Point).
• SAP knowledge is a plus.
• Knowledge of Customer Portals (B2B, Covisint, etc.) is a plus.

Our Offering:

• Onboarding & Integration: we help you settle in quickly through our onboarding program and a team that supports you;
• Health & Life Insurance: we provide private health plans and life insurance, so you can have peace of mind;
• Discounts: enjoy discounts from our partners on activities, trainings, goods etc.;
• Bookster Subscription: are you a passionate reader? Then you can borrow your favorite books from the Bookster Library;
• Professional Development: with our variety of projects and teams, you'll be able to learn new skills, develop and shape the career path that fits you best;
• Bonuses: performance bonuses reward your achievements, and thorough referral bonuses we thank you for helping our team grow;
• Gift for Special Occasions: celebrate Easter, 8th of March or the Winter Holiday;
• Vacation Days: we truly believe in long-term partnerships, and we're committed to supporting your well-being with a generous vacation policy from the start of your journey with us;
• Meal Tickets: we're happy to offer meal tickets as part of your everyday benefits, helping make your lunch breaks more enjoyable;
• Flexibility: you can balance your work and personal life with arrangements tailored to your job and responsibilities.

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

Your Contact
Vitesco Technologies Engineering Romania SRL
Elena-Denisa Pruna