🌍 As a French-speaking Business Analyst, you will play a key role in ensuring the stability, quality, and continuous evolution of business-critical banking applications. Acting as a bridge between business stakeholders and technical teams, you will contribute to application support activities, manage incidents and service requests, analyze business needs, and translate them into clear functional requirements.

🚀 How you will make an impact:

• Contribute to run activities by helping manage incidents, handling support tickets and business requests, and proposing optimization actions to improve service quality on the application perimeter;
• Work in close collaboration with the Product Owner / Application Manager and business teams to understand needs, challenge requests when needed, break them down into user stories, and ensure the functional consistency of the applications;
• Take ownership of the functional framing of banking solutions autonomously and produce high-quality functional deliverables within expected timelines;
• Define the functional test strategy, execute functional testing, and contribute to test plans and test data to secure the quality of deliveries;
• Maintain high-quality documentation and ensure the application knowledge base remains accurate, structured, and up to date;
• Report regularly and proactively on activities, identified risks, and remediation proposals to support transparency and effective decision-making;
• Collaborate effectively in a multicultural environment, bring constructive challenge, adapt to change, and contribute with a proactive and feedback-oriented mindset.

🎯 Profile:

• Curiosity and critical thinking, with the ability to challenge requirements constructively and assess their consistency;
• Strong writing and interpersonal communication skills, with the ability to collaborate effectively with business and technical stakeholders;
• Strong ability to understand the broader application landscape and quickly learn the functional scope of the applications in scope;
• Technical skills for data extraction and analysis, including SQL, databases, or big data-related concepts;
• Exposure to application support, incident handling, or run optimization activities;
• Good understanding of test strategy methodology and experience with collaborative and office tools such as Jira and standard productivity tools;
• Fluent French is required to ensure autonomy in interactions with business stakeholders; English is also expected in an international environment;
• Ability to adapt, propose solutions, collaborate efficiently, and both receive and provide feedback in a constructive way.

⭐ Nice to have:

• Previous experience in a banking environment or on complex information systems with strong functional dependencies;
• Experience working in an Agile setup with distributed teams across multiple locations;
• Exposure to Mainframe Technologies;
• Ability to contribute beyond immediate delivery tasks through documentation quality, knowledge sharing, and continuous improvement initiatives.

💡 If you are looking for a role where you can make a real impact, drive continuous improvement, and collaborate with diverse stakeholders, we encourage you to apply and become part of our journey!

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