Your future role:

• Supports hardware and software platforms
• Provides user management support
• Analyses and resolves hardware and software related problems
• Maintain workstation patching and ensure the required patching level
• Keeps close contact with Service Desk Center
• Manages the desk, sets up and patches PC’s and phones
• Provides people with PC’s set up according to company requirement and in the most efficient way
• Follows standards and procedures regarding use and maintenance of PC’s including software and peripheral equipment
• Creates according to agreements between IT and Operations standard installations for specific groups of users
• Participates in the implementation of new (standard or developed) software. This is needed to ensure that that does not conflict with other installed software and that “master” installations are adjusted
• Tracks all software licenses used in call center and control that all computers are using legal copies of software
• Verifies that no software is installed without proper licenses on PC'S
• Identifies and tags all IT related assets and keeps accurate records of existing assets at call center
• Administers software licenses in use, and keep accurate records.

Looking forward to welcoming you to the team!
Discover what awaits you:

• Daily meal tickets worth 30 RON
• Comprehensive private medical insurance to take care of you (can be also extended to your family).
• Employee Assistance Program Subscription with EAP Romania, providing support for your well-being and personal development
• Great discounts at our partner shops, including electronics, telecommunications subscriptions, dentist partner clinics and optical clinics
• Access to the 7card by Gympass for your fitness and well-being
• Special banking offers to support your financials
• Referral bonus, depending on the campaign of the job opening
• A well-defined career path with many opportunities to grow and explore
• A warm, multicultural environment where your unique voice is valued and celebrated
• Access to a wide range of training and development opportunities
• Discover our vibrant communities of interest, including sports, volunteering, mental health allies, parenting and many other.
• Relocation package for the first 6 months for candidates willing to relocate to one of the two locations