We are looking for an IT Support Specialist (2nd Line) to support critical in-house logistics and manufacturing systems used on production lines in the automotive industry. The role focuses on ensuring system availability, troubleshooting incidents, and supporting business-critical applications that control material flow and production supply in real time.
Responsibilities

• Provide Level 2 application and system support for inhouse logistics and manufacturing systems
• Monitor, analyze, and resolve incidents in QS and PROD environments
• Support systems used on assembly lines to ensure timely and accurate material delivery
• Analyze system behavior based on configuration, thresholds, and production signals
• Troubleshoot client-server applications running on Linux and Windows environments
• Work closely with internal IT teams, production, and logistics stakeholders
• Support deployments, configuration changes, and system stability initiatives
• Participate in on-call rotation from 16:00, year-round
  

Must-have Requirements

• Experience in IT Support Level 2 (application or system support)
• Troubleshooting skills in Linux-based server environments
• Experience working with databases (Oracle 19c is used on this project)
• Understanding of client-server concepts
• Fluent German and English (spoken and written)
• Experience with Apache Web Server
  

Nice-to-have Requirements

• Experience in manufacturing, production, or logistics environments
• Familiarity with industrial or production-related applications
• Experience supporting systems in high-availability or 24/7 environments

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