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The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.
Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.
Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.
We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

Cerinte

Day-to-day, you will:
Supporting/maintenance, installation, and upgrades of: Workstations/Laptops; Support local Timisoara office staff; Support local office meeting room audio/visual equipment; Desktop software applications; Internet connections; Network & Phone cabling; MS Software solutions; Communication systems; Integration systems; Printers;
Other Duties include: Preventative maintenance; Management of training equipment; Software license control; Assistance with sourcing and deploying new equipment; Accurate asset Management; Knowledgebase article creation

Responsabilitati

As a well-rounded IT Technical Engineer, your Skills and Experiences likely include:
Fast and accurate troubleshooting of reported faults, meeting daily targets
Excellent all round communication skills to all levels
Supporting a multisite IT infrastructure of at least 150 staff or more
Experience of working in a small multifunction IT Team
Above 90% level of response times achieved within Internal SLA’s