IT TECHNICIAN
Adaugat: Azi
KONTRON SERVICES ROMANIA S.R.L.
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Responsabilities:
- Provide Technical Support service for users to ensure business objectives.
- Perform IMAC (install, move, add, change) activities for Microsoft products.
- Preparing documentation for technical solution implemented.
- Perform on-site activities.
- Hardware maintenance for laptops, desktops and servers.
- Configuration and maintenance of printers, video projectors, display-wall systems.
- Approaches and solves requests arrived via the dedicated support channels.
- Build, assimilate, implement, audit and improve working procedures.
- Communicating with Customers via phone, email or Zoom/WebEx/Teams.
- Act as Internal IT support person.
- Management of hardware equipment under official maintenance of the vendors.
- Give feedback to customers on incidents.
- Providing Level, Level 2 and Customer Liaison support as required.
- Retrieve all necessary information for further investigations.
- Basic knowledge regarding SCCM and Active Directory.
- Perform on call support 24/7
Benefits:
- Dynamic and interesting work environment, permanently updated to the IT business evolutions
- Attractive salary packaging
- Career path support and access to related training
- Private health care and other employee benefits
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