The goal of the Junior Fraud Analyst is to proactively protect, prevent, detect and respond to fraudulent behavior. The team is responsible for managing security and fraud threats across the business operations globally. Continuous improvement on detection and response capabilities is key. The Junior Fraud Analyst investigates and resolves fraud cases from start to finish, works on projects and objectives aligned with business goals, suggests implementation of relevant fraud controls and process improvements to increase efficiency of processes and involves relevant internal stakeholders (e.g. Customer Service, Legal, Technology, Finance) when required.
This role provides a 1 year contract (maternity cover) and a hybrid way of working with an onsite presence of 2 days/week.
Key Job Responsibilities and Duties

• Software development / script coding using SQL or Python or other languages to develop data pipelines, clean data and analyze big data sets
• Investigate and resolve cases of potential fraud from start to finish within the specified SLA
• Perform assigned detection/monitoring/project tasks with meaningful and actionable observations documented
• Escalation of rule and/or process improvement opportunities to the senior analysts and team management and provides regular feedback on tooling and processes towards achievability of KPI/Objective
• Works effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner
• Ability to perform well in a fast paced environment and positively adapt to change

Benefits

• Health insurance
• Prepaid medical subscription (Regina Maria)
• Life insurance
• Meal vouchers
• Learning wallet
• Travel benefit
• Annual vacation leave of 25 business days, pro rata with the working period
• Birthday day off
• Summer break (short Fridays during summer)
• Work from Abroad program (up to 20 days/year in EU)
• Floating days off
• 2 Volunteer days/ year
• Home office one-time bonus
• Bookster
• Linkedin learning platform
• Headspace
• Employee discounts (travel, gym, dental, vision)