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Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses.
With a 4,000-strong workforce across 18 locations in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow.
Everience places the augmented employee at the heart of its approach, in accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace.
Our ambition is to build our future in an “symbiotic age” where AI enhances human capabilities, and technology sustainably supports business performance and the aspirations of individuals.
Our main activities:

• Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Salesforce, Cegid and for client-specific applications
• IT Service Desk (40%): Providing Premium experience in IT support for 250 000 users of Windows, Windows 10, Office and Office 365
• BPO (20%): Externalization of business processes, back-office activities within our specialization
  

Job Description
What you will do:

• Install, maintain and coordinate in collaboration with the IT department activity of the entire technical equipment (computers, printers, telephones).
• Support for external users
• Ensure good hardware/software operation
• Set up and configure each computer separately
• Configure windows access, e-mail addresses for each new employee of the company
• Periodically check and responsible for the existence at each role, only of approved software by the management, such as the rules for filtering the access to the Interior
• Performing special tasks assigned/delegated by management
  

Qualifications
Requirements:

• Secondary education or short- term higher education (advantage);
• Attention to details;
• PC operating knowledge: Microsoft Office, Excel, Powerpoint, Internet browsers;
• Communication skills;
• Distributive attention;
• Team spirit;
• Organizational skills
• Compliance with working procedures;
• Language skills: very good English.
  

Additional Information
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All our positions are open to both women and men and are, of course, open to people with disabilities.
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