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Key Account Manager

Adaugat: Azi

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Companie :
Carmeuse
Functia Jobului :
Vanzari & comert
Locatie :
Bucuresti
Descriere:


Job Description
LOCATION: Romania
SKILLS & QUALIFICATIONS:
Education

  • University degree in Technical or Economic studies

Experience

  • Minimum 5 years of relevant experience in sales, preferably with large-volume clients

Personal Competencies

  • Strong customer orientation and relationship-building skills
  • Excellent negotiation abilities
  • Flexible, motivated, and well-organized
  • Outstanding communication and presentation skills
  • Charismatic, with a professional appearance and polished language
  • Proven business reputation in the market

Professional Competencies

  • Proficiency in English (written and spoken); a second language is highly appreciated
  • Solid computer skills: MS Word, Excel, PowerPoint
  • Willingness to travel across Romania
  • Technical knowledge of products and manufacturing processes
  • Strong understanding of marketing and account management principles
  • Knowledge of relevant industry legislation
  • Valid driver’s license

MAIN RESPONSIBILITIES:

  • Sales Growth & Account Development
  • Increase sales volumes through existing and new clients by maximizing the potential of Carmeuse products and services.
  • Manage and enhance the current client portfolio while developing new accounts in line with the approved commercial plan.
  • Recommend, implement, and oversee sales growth strategies and policies.
  • Profitability & Pricing
  • Monitor and ensure acceptable profitability for each client in the assigned region.
  • Implement and manage pricing policies effectively.
  • Client Relationship Management
  • Build and maintain strong relationships with decision-makers, influencers, and key stakeholders at local and global levels.
  • Identify client needs and ensure Carmeuse products meet those requirements.
  • Maintain regular contact with clients via calls and visits, fostering long-term partnerships.
  • Promotion & Marketing
  • Promote Carmeuse products, demonstrating their advantages and providing technical support for new product adoption.
  • Represent the company through brochures, advertisements, technical sheets, exhibitions, and promotional events.
  • Organize seminars, public presentations, and training sessions to strengthen brand visibility.
  • Operational Excellence
  • Prepare documentation for public tenders and ensure compliance with requirements.
  • Collaborate closely with Customer Services & Supply Solutions to guarantee timely and quality deliveries.
  • Monitor client orders and ensure smooth execution of contracts.
  • Provide accurate information to clients regarding offers, prices, delivery terms, stock availability, and technical solutions.
  • Market & Competition Monitoring
  • Continuously monitor competitors’ products, prices, and strategies, implementing countermeasures when needed.
  • Conduct market research and propose adjustments to sales strategies to achieve optimal results.
  • Cross-Functional Collaboration
  • Work closely with Plant Directors to align client needs with technical and production capabilities.
  • Actively participate in cross-functional team (CFT) meetings and contribute to development plans for the assigned market sector.
  • Support Carmeuse initiatives by sharing technical and commercial expertise and delivering training when required.
  • Quality & Customer Satisfaction
  • Report client complaints regarding quality or quantity issues to the Commercial Director.
  • Participate in investigations of complaints and propose solutions in collaboration with Quality, Commercial, and Plant Directors.
  • Consult the customer complaints database and ensure proper resolution.
  • Business Accountability
  • Take responsibility for all business parameters in the assigned domain (sales volumes, pricing, outstanding receivables).
  • Ensure high levels of technical and commercial expertise to support clients effectively.
  • Contribute to operational planning, annual budgets, and forecasts.


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