Department: RevenueLocation: Romania- ConstantaDescription🚢 Discover OneOcean:OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. 🎯 Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance.🔍 Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.🧭 Navigating the position: Key Account ManagerAs a Key Account Manager you will be responsible for managing and growing customer relationships. You will act as the primary point of contact for strategic accounts, ensuring customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling. **Please note we are looking for proficiency in both English and French language skills**🚢 Your Voyage Ahead:Account Management & Customer RelationshipsParticipate in regular check-ins and business reviews to maintain strong relationshipsDevelop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEMAttend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer EngagementSales & Revenue GrowthQualify decision-making processes, criteria, and compelling events to drive deals forwardAssess pain points and business impact to position the right solutionsDrive upsell and cross-sell opportunities to expand revenue within key accountsSupport renewals and contract negotiations to maximize customer lifetime valueValue Demonstration & Commercial ExecutionWork closely with your sales counterparts to demonstrate product valueDevelop and present ROI and business case proposals and solution strategy for customersOwn quote preparation, pricing discussions, and deal negotiations along with your sales counterpartsCollaborate with Rev Ops and Deal Desk for contract review and approvalsSuccess MetricsRevenue growth through upsells and cross-sellsHigh renewal and retention rates🚢 Recommended to Bring on Board:Bachelor’s degree in business, Marketing, or a related field (MBA preferred)Experience in maritime technologyProfessional level French speakerProfessional certifications in customer success, account management, or sales are a plusExtensive experience in account management, customer success, or related roles within technology, SaaS, or service industriesKnowledge of the maritime industry and experience in crewing, training, or QHSE departmentsProven track record of managing high-value client accounts and driving revenue growth through strategic account developmentStrong leadership experience, including team management and cross-functional collaborationExpertise in client relationship management and developing long-term client partnershipsAbility to analyse client data and develop strategic account plansStrong presentation and public speaking skillsAbility and willingness to travel (domestic and international Show more Show less