Opella is the self-care challenger with the purest and
third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.
At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.
Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.
B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.
Find out more about our mission to bring health in your hands at www.opella.com.
About The Job
As a Key Account Manager – National Chains, you will serve as the primary liaison for Opella's strategic institutional customers. You will be accountable for the overall sales performance, profitability, and relationship management of key accounts, ensuring alignment across internal teams and external stakeholders. This high-impact role demands strategic foresight, commercial expertise, and an ability to navigate complex decision-making environments to position Sanofi as a trusted, long-term partner.
Your Responsibilities

• Serve as the commercial expert on each account, continuously monitoring shifts in the external environment and trading models.
• Develop deep financial and operational insights into each account, including payment terms, penalties, commercial conditions, and credit risk.
• Lead the development and implementation of strategic account plans aligned with BU objectives, including sales forecasts, investments, profit margins, and timelines.
• Build strong partnerships with key stakeholders across all levels of the institution, including purchasing committees, pharmacists, finance, supply chain, and hospital store managers.
• Identify and engage key decision-makers within each account, mapping stakeholder needs and influence.
• Coordinate cross-functional efforts across Sanofi to execute account-specific strategies and ensure alignment with internal teams.
• Manage negotiation and execution of procurement processes, ensuring timely contracting and compliance.
• Collaborate with supply chain and BU teams to forecast and manage delivery and stock coverage per contractual terms.
• Monitor competitor activity and market trends to identify risks and opportunities, proactively adjusting plans as needed.
• Uphold Opella’s ethical standards and governance policies, acting as a role model and ambassador of our values.
  

Your Profile

• University degree in a business-related field; Master’s degree is a plus.
• 3–5 years of proven commercial experience, ideally in a healthcare or FMCG environment.
• Strong strategic thinking and the ability to translate customer insights into actionable plans.
• Skilled in decision-making under uncertainty and navigating complex negotiations.
• Excellent communication, presentation, and relationship-building skills across diverse stakeholder groups.
• Fluent in the local language; upper-intermediate English proficiency required.
• Financial acumen and ability to build and manage account-level business plans.
• Project management capability with high attention to detail and time management.
  

We Are Challengers.
We Are Dedicated To Making Self-care As Simple As It Should Be. That Starts With Our Culture. We Are Challengers By Nature, And This Is How We Do Things
All In Together: We keep each other honest and have each other's backs.
Courageous: We break boundaries and take thoughtful risks with creativity.
Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.
Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.
Join us on our mission. Health. In your hands.
www.opella.com/en/careers
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