How would you like to work in IT, toying with cutting edge technologies and enjoying your life? At Orange Services, it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations. Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions.

Come closer to #LifeAtOrange!

What we’re looking for

We are seeking a Learning Services Responsible to join our Digital Learning & Communication Academy. In this role, you will support the main entities within the Orange Group in their use of our learning platform (LMS) and our skills platform. You will be managing a portfolio of clients.

You will be responsible for communicating major projects, providing support, organizing best practice sessions, creating dashboards, and monitoring KPIs.

What you’ll be doing

• Act as the primary point of contact for external partners and clients, addressing inquiries and resolving issues promptly.
• Facilitate effective communication between internal departments and external stakeholders.
• Develop and maintain strong relationships to support organizational goals and initiatives.
• Coordinate and support project activities, ensuring timely delivery and adherence to quality standards.
• Provide ongoing support and guidance to clients and internal teams as needed.
• Monitor and report on partnership and support metrics to identify areas for improvement.
• Assist in the development of policies, procedures, and best practices for liaison activities.
• Collaborate with cross-functional teams to ensure alignment and achievement of objectives.
• Support the implementation of projects related to our LMS.
• Organize sessions to share best practices and usage guidelines.
• Develop and maintain dashboards to track platform performance and KPIs.
• Liaise with support teams, project managers and data analysts to ensure smooth project delivery and issue resolution.

What you need to know/have

• Fluency in French (at least B2) and English.
• Strong customer orientation with experience managing a portfolio of clients.
• Excellent presentation and negotiation skills.
• Consultancy skills to advise and support stakeholders effectively.
• Technical aptitude and ability to quickly learn new platforms and tools.
• Proficiency in Excel.
• Experience with Cornerstone LMS would be a plus.
• Experience with skills platforms would be a plus.

What’s in it for you:

• Performance Bonuses – based on your results & the company’s;
• Electronic Meal Tickets
• Medical & Life insurance for you - facilities for your family, too;
• #WFH & Flexible hours;
• Professional GSM subscription;
• Personal GSM subscription, also [because we believe in communication!];
• Special grants on Smartphones & devices; discounts for Orange products & services;
• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
• Wellbeing Programs – we support your Zen;

Orange Services is about bringing together people and technology.

Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

At Orange, you can.

IMPORTANT

In order to be able to follow your application status and receive relevant notifications, make sure to complete your application in our ATS (applicant trackig system), by following the redirection link. Once this step is completed, you will receive a confirmation email from Orange that your application has been successfully registered.

We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.

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