We are inviting you to join the biggest and most experienced Sourcing & Procurement consulting team (+100 professionals) on the Romanian market and one of the biggest in EMEA. For more than 20 years our focus has been in leading and supporting the biggest Sourcing & Procurement Digital transformations. By joining you will be supporting, troubleshooting and configuring tools like Coupa, Ivalua, Jaggaer, Basware, etc. You will also contribute to defining and applying pioneering and winning S&P concepts, strategies, and methodologies.
This role sits within the Managed Services (MS) team, part of our Sourcing & Procurement offering, which in turn operates within the broader Supply Chain & Engineering Reinvention partner. Managed Services delivers a range of post go-live services including Platform Maintenance, Operations, Enhancement and Optimization services. Join us to help shape the future of the MS Team.
We are looking for a curious and proactive analyst with strong communication skills and an interest in understanding end-to-end business processes.
Key Responsibilities
Join our growing team and support Application Management Services (AMS), including Service Desk & Incident Management, Release Management, End User support & training, Supplier and Content Enablement, cXML Vendor Enablement, System Configuration Enhancements, and System Administration activities.
Communicate with our international client stakeholders, end users and suppliers via telephone and email to support as required.
Work with some of the biggest clients in large global implementation projects and support services.
Collaborate within our highly engaged and diverse global network to support delivery and knowledge sharing
Requirements
Excellent English communication skills (written & spoken), any additional language is a plus.
Minimum 1 year of experience in a client-facing role.
Good presentation skills.
Strong teamwork and collaboration skills, with the ability to work effectively in distributed delivery environments.
Passionate about Sourcing & Procurement, innovation and delivery of the latest technologies to your clients
Experience with e-Procurement tools (e.g. Ariba, Coupa, Basware, etc.) will be a strong asset
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