Night Auditor
Balance and audit for accuracy room revenue, food and beverage revenue and other revenue; assist in the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Promote teamwork and quality service through daily communications and coordination with other departments.
Perform all Front Desk Agent functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
Greet and welcome the guests, making the check-in and check-out process feel swift and seamless, assisting the guests with their requests and deliver memorable experiences
Act as hotel system liaison during night hours. Call in and open tickets with Opera or System Support during the overnight hours if a system fails or issues occur.
Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
Transmit credit card batches.
May assist with other duties as assigned.

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