Potentiam is a fast-growing global offshore solutions provider connecting top talent with leading UK and European businesses. With offices across South Africa, Romania, India, and Brazil, we offer international exposure, real career progression, and the opportunity to work with high-performing global teams.We combine global opportunity with local support - giving you the chance to grow, make an impact, and build a long-term career in a business that’s scaling fast.Global clients. Clear progression. Real opportunity.We are an equal opportunity employer. We encourage applications from people with disabilities and will provide reasonable accommodations during the hiring process.About Our ClientOur client is a leading provider of tech training and talent development, delivering apprenticeships, bootcamps, and professional courses across cybersecurity, cloud, software development, office application and data. With a rapidly expanding digital learning ecosystem and a strong focus on innovation, the client offers clear career progression and the opportunity to help shape the next generation of cyber professionals.Purpose of RoleAs a Office Applications Trainer you will deliver hands‑on training entirely online to learners at all levels - from individuals entering the industry to experienced professionals seeking certification. You will guide learners through practical labs, real‑world scenarios, and structured curriculum content, helping them build the skills needed to succeed in modern cyber roles. You will support learners individually in a virtual environment and ensure that all training materials remain aligned with current technologies and industry standards.Roles & ResponsibilitiesDeliver high-quality training sessions across virtual and hybrid environments, ensuring an engaging and effective learning experienceFacilitate specialist courses and large-scale webinars for diverse audiencesCustomize training content, topics, and learning programmes to meet specific client or business needsMaintain up-to-date subject matter expertise through continuous professional development (CPD)Manage training administration accurately, including attendance tracking, learner evaluations, and reportingMonitor and evaluate programme effectiveness, identifying opportunities for continuous improvementMeet and exceed key performance indicators (KPIs), including learner satisfaction, quality scores, and delivery effectivenessCollaborate with cross-functional teams to ensure consistency and quality in learning deliveryProvide feedback and insights to enhance curriculum, content, and overall learning strategySkills, Qualfications & AbilitiesMandatory: strong hands-on experience with CopilotStrong proficiency in end-user technologies including Excel, Power BI, Microsoft 365 (O365), SharePoint, MS Project, Adobe toolsSolid understanding of data literacy concepts and data governance principlesExperience designing, developing, and delivering engaging learning solutions and training programsAbility to conduct training needs analysis and gap analysis to identify client requirementsSkilled in creating high-quality training materials and course content (instructor-led and/or digital)Experience delivering accredited and vendor-aligned learning programsComfortable facilitating sessions for diverse audiences, including senior stakeholders and executivesProficient in EnglishData Privacy NoticeThe personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.For any questions regarding data processing related to HR activities, please contact Chantal Endemann at [email protected] data shared with third parties complies with applicable confidentiality and retention requirements. Show more Show less