We are looking for a proactive and detail-oriented Office Assistant who will also support vendor and client coordination activities. This role combines administrative support with operational responsibilities related to external partners and service processes.
Key Responsibilities

• Manage incoming calls, emails, and correspondence and direct them appropriately.
• Greet and assist visitors, clients, and partners in a professional manner.
• Provide administrative support (documents, data entry, contract tracking, signatures)
• Maintain office supplies and handle mail and courier services
• Organize schedules and administrative activities
• Maintain communication with vendors and partners, following their procedures
• Monitor service status and inform clients about progress
• Support logistics processes (receiving, recording, dispatching equipment)
• Assist repair processes, including ordering parts and preparing documentation
• Generate invoices for out-of-warranty services
• Handle confidential information professionally

Benefits:

• Health insurance;
• Opportunities for professional development and advancement;
• Collaborative and supportive work environment;
• The opportunity to work within a professional, dynamic and united team;

Requirements

• Strong communication skills (written and verbal)
• Advanced English proficiency
• Good organizational and multitasking skills
• Customer-oriented mindset and problem-solving ability
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite
• Attention to detail and accuracy
• Discretion in handling sensitive information

Nice to Have

• Experience in administrative, customer support roles
• Experience working with ticketing or vendor platforms

BRINEL is part of iQanto. Born from the merger of companies within the Snef Group, including BRINEL, iQanto brings together the digital and robotic expertise of nearly 900 collaborators in an integrated and expanded value chain centered around our core business: digital transformation.

Making seamless digital transformation accessible for businesses in the Cloud and AI era providing support at every stage of the project: Advisory, Design, Implementation, and Management services. We provide advanced IT solutions and services: modern & sustainable Data Center solutions, digital workplace, cloud services, application modernization using open-source technologies or low-code/no-code solutions, AI/ML, business transformation using ERP, cybersecurity solutions, consultancy and managed services. We offer tailored solutions to our customers, regardless of their stage in the digitalization process.