Additional Information
Job Number 26077300
Job Category Food and Beverage & Culinary
Location Calea 13 Septembrie 90, Bucharest, Romania, Romania, 50726VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
At JW Marriott, we believe in the art of mindful hospitality. Bring your proactive spirit to our Food & Beverage team and help us craft enriching culinary experiences where every detail matters.
In this role you will anticipate guest needs with mindful, intuitive service, seamlessly navigating a dynamic environment to transform everyday dining into exceptional, personalized culinary journeys.
Key responsibilities:

• Greet guests by name with a warm smile, maintaining eye contact and professional posture
• Anticipate guest needs before they ask
• Take allergy and dietary restrictions with absolute seriousness, communicating them directly to the Chef de Cuisine to ensure guest safety
• Ensure that the glassware is spotless, the silverware is perfectly aligned, and the linen is crisp
• Master the steps of service in a synchronized manner (e.g., serving the table at the same time so no guest sits waiting while others eat)
• Handle transactions with high discretion and security, posting charges accurately to guest rooms or processing credit cards professionally
• Adhere to strict luxury grooming standards
• Be ready to answer questions about the hotel’s history, other dining venues, the Spa, or local attractions, acting as a concierge when needed
  

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
What We Offer
Would you like to be part of a company that offers:

• 🌍 Discounted accommodation in over 10,000 hotels worldwide – yes, over 10,000!
• ✈️ Unlimited career opportunities, both locally and internationally
• 🍽️ Meal vouchers
• 🏥 Medical benefits package
• ☕ €5 breakfast when staying in any of our European hotels
• 🍷 Discounts on food and beverages in all our restaurants and bars
• 👨‍👩‍👧‍👦 Special rates for friends and family
• 🧘 Wellness and mental health programs
• 🌴 21 days of annual leave, increasing with length of service
• 🎓 World-class training and development opportunities
• 🎉 Memorable associates’ events and celebrations
• 💰 Referral bonuses when you recommend friends to join our team
  

…and much more.
Ideal Candidate Profile
We are looking for a passionate F&B professional to seamlessly navigate our dynamic environment, providing the mindful, intuitive service that transforms everyday dining into exceptional culinary journeys.
Key qualifications and skills:

• Very good English knowledge
• Hospitable, team player, excellent customer service
• Communicative, positive attitude in working with guests and colleagues
• Able to deal with competing demands and to work under pressure
• Able to respond and handle positively and professionally to guest problems and complaints
• Love to serve others
  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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